seriesOne Crowd, LLC. (“seriesOne”, “us”, “our”, or “we”) is a funding portal. As
explained below, we collect information from you (“you”, “your”, or “user”) in various
ways when you interact with our Website www.seriesone.com (the“Website”).
terms and conditions of visiting and using our Website.
By using our Website, you consent to our collection and use of information as explained
continued use of our Website will also mean that you consent to the updated Privacy
Please note that if you choose to invest in any offering posted on our Website,
you may be required to agree to a separate agreement, including, but not limited to,
you use our Website and related services, how your information will be used, and how
you control the collection and correction of information. seriesOne will treat all
express consent, which consent may be withdrawn at any time by notifying us at
[email protected]. However,
seriesOne may use or disclose your information when we believe it is necessary for
purposes of a court order or other valid legal process.
We respect your right to privacy and we understand that we have an independent obligation
to comply with applicable law and regulation that governs the collection of personal
information, and that personal information must be collected by lawful and fair means.
Information We Collect About You
Personally Identifiable Information. Personally Identifiable Information may be
used to identify you personally and can include information such as your name, email
address, physical address, telephone number, or job title. seriesOne collects Personally
Identifiable Information from you when you sign up for an account, send us an email
through our Website, or engage in a transaction through our Website, including
information you provide in forms or upload to our Website, as well as information
which may also be contained on server logs, such as your Internet protocol (“IP”) address.
With respect to issuers, the types of Personally Identifiable Information that we collect
may include: (1) your business name, industry, address, email and phone number; (2) tax
ID number; (3) names of owners and management; (4) articles of incorporation; (5)
W-2, if applicable; (6) number of employees; (7) years in business; (8) bank account
information, average bank balance, bank statement and tax returns; (9) balance sheets
and profit and loss statements; (10) responses to questions in the Q&A section; (11)
Form C filed with the Securities and Exchange Commission; and (12) any images and
With respect to investors, the types of Personally Identifiable Information we collect
may include: (1) your name, home address, email and phone number; (2) your date of birth;
(3) your social security number; (4) bank account information; (5) income, assets, debt
and other financial data; and (6) any images provided.
Non-Personally Identifiable Information. seriesOne also collects Non-Personally
Identifiable information from you when you use our Website. Non-Personally Identifiable
Information is information which, by itself, cannot be used to identify or contact you.
Non-Personally Identifiable Information which we store in our log files may include,
without limitation, website pages viewed, sites visited before coming to our Website,
browser type, operating system, device type (mobile, tablet, or desktop), organization
name, articles, presentation and videos viewed, time spent viewing pages of our Website
or using certain features of our Website, demographic data such as server locations,
clickstream data, cookies existing on your computer, search criteria used and results,
date and time of access or visits to our Website, frequency of visits to our Website,
connection speed, and other information which does not specifically identify you.
We collect Non-Personally Identifiable Information through automated tracking
technologies, some of which are discussed below, and we may combine this automatically
collected information with other information we collect about you. We do this to
improve services we offer you and to improve our Website.
Personally Identifiable Information may be supplemented with other information,
including Non-Personally Identifiable Information and personally identifiable information
from third party sources. Types and uses of such third-party sources may include:
(1) services used to verify identity and backgrounds; (2) services used for anti-money
laundering screening; and (3) credit bureaus used to analyze creditworthiness.
How We Collect Information About You
We collect the above information about you when you voluntarily provide it through
our Website. We and our service providers also collect this information using various
technologies on our Website such as those described below:
Web Beacons. Some pages of our Website may contain small electronic files
known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel
gifs) that permit us, for example, to count users who have visited those pages of
our Website and for other related website statistics (for example, recording
the popularity of certain website content and verifying system and server integrity).
Cookies (or browser cookies). A cookie is a small text file placed on the
hard drive of your computer. You may refuse to accept cookies by activating the
appropriate “Do Not Track” setting on your browser or delete or “flush” all
cookies stored on your device. However, if you select this setting or delete
all cookies you may be unable to access certain parts of our Website or certain
features of our Website may be disabled. Unless you have adjusted your browser
direct your browser to our Website. Cookies placed on your computer by our Website
are called “first-party” cookies, and those placed by third parties would be
and personalization of user experience.
By visiting or registering for our Website, you consent to our use of first-party
and third-party cookies and other automated technologies we or third parties may
use to collect information from our Website.
These technologies are used in analyzing trends, administering our Website, tracking
users’ movements around our Website and to gather demographic information about our
user base as a whole. We may receive reports based on the use of these technologies
by third party companies on an individual as well as aggregated basis.
methods by third parties, such as our business partners. Any information submitted
We do not control how these third parties collect information or by what means such
third parties may use their own cookies to collect information about you. We encourage
Third parties with whom we partner to provide certain features on our Website or to
display advertising based upon your web browsing activity use Local Storage such as
HTML 5 to collect and store information. Various browsers may offer their own
management tools for removing HTML5.
How We Use Information Collected About You
seriesOne will use information you provide to us, including Non-Personally Identifiable
Information or Personally Identifiable Information, to better serve you and enhance your
experience with the seriesOne Website, among other things. This may include having to
modify or copy such Non-Personally Identifiable Information or Personally Identifiable
Information, or other information such as images or textual content you provide,
in order to provide you with a seamless and enjoyable experience.
seriesOne will use Non-Personally Identifiable Information and Personally Identifiable
Information: (1) to market our Website and services to you; (2) to provide services and
products requested by you, and if necessary, to assist affiliates and third parties
with providing services and products requested by you; (3) to serve advertisements
for our Website; (4) to enable our vendors and contractors to provide and assist us
in the marketing, operation, troubleshooting and analysis of our website and other
services; (5) to conduct research and analyze data to improve our products, services,
and Website; (6) to deliver email messages like updates, newsletters, customer service,
and service announcements; (7) to comply with and meet any regulatory requirements for
the offer or sale of securities required by law, rules or regulations to our affiliates
or members; (8) to protect our Website or its users; (9) to engage in any other lawful
activities we believe are consistent with the foregoing; and (10) when required by law
such as to comply with a subpoena, or similar legal process or to protect against legal
liability and when we believe in good faith that disclosure is necessary to protect
our rights, protect your safety or the safety of others, investigate fraud, or respond
to a government request. We may provide any of these services through third parties,
which may necessitate sharing Non-Personally Identifiable Information or Personally
Identifiable Information with them.
Information of an issuer will be used to facilitate activities such as (1) maintaining
communications; (2) verifying identities; (3) obtaining a credit report, references,
and other information from credit bureaus and other parties; (4) assigning a rating based
on your past operating history and creditworthiness; (5) working with third parties to
process payments and other transactions; (6) to guard against potential fraud, including
working with consumer reporting agencies and fraud prevention agencies in order to perform
checks; (7) to perform statistical analysis and market research; (8) if necessary, to
work with affiliates and third parties to enforce our agreements, including working with
certain third party collection agencies or service providers; and (9) displaying borrower
profiles on our Website, which will include Personally Identifiable Information such as
(i) name, industry, location, company type and company description, (ii) use of loan,
amount, term and rate of loan, and seriesOne’s loan rating and (iii) annual revenue,
average bank balance and balance sheets.
Information of an investor will also be used to facilitate activities such as:
(1) maintaining communications; (2) carrying out regulatory checks; (3) verifying
identity, including working with third party service providers; (4) working with third
parties to process payments and other transactions; (5) posting an investor profile
on our Website, which will include Personally Identifiable Information such as name,
relationship to the issuer, if applicable and photo (if provided).
We may make certain information, including Non-Personally Identifiable Information or
Personally Identifiable Information, available on our Website and visible to other users
of or visitors to its website. For instance, you must identify your relationship to a
borrower if you elect to comment on a pending offering. As such, other users of our
Website may be able to personally identify you based on your information made available
on the Website. As a further example, if you utilize third party websites to log into
our Website, other users to whom you may be connected to through such third-party
websites may be able to view or follow information about you, including Non-Personally
Identifiable Information or Personally Identifiable Information, on our Website.
seriesOne employs or contracts with other third parties, companies, or individuals to
perform certain functions or services on its behalf. Examples of these services from
such third parties, companies, or individuals, may include ID verification,
accreditation/financial/credit verification, electronic document signing, payment
storing and processing, sending e-mail, escrow services, disbursement of funds,
analyzing data, providing marketing assistance, and providing customer service.
Additionally, seriesOne may employ or contract with third parties to assist potential
borrowers with obtaining loans which cannot be fulfilled on the seriesOne Website. In
such cases, seriesOne may refer potential borrowers to third parties and share required
and optional information to third parties. As such, seriesOne may share with these
third parties, and these third parties may have access to, your information, including
Non-Personally Identifiable Information or Personally Identifiable Information,
needed to perform their functions or services, however these third parties may not
use your information for other purposes. To the extent that your Non-Personally
Identifiable Information or Personally Identifiable Information is provided to such
third parties, the information will only be collected and used for the purpose(s)
for which it was intended.
We may also provide you the opportunity to participate in surveys on our Website.
If you participate, we will request certain Personally Identifiable Information from
you. Participation in these surveys is completely voluntary and you therefore have a
choice whether or not to disclose your information. The requested information typically
includes contact information such as name and email address. We use this information
to personalize our Website.
Third Party Websites and Services
The seriesOne Website contains links to other websites and services not maintained
by seriesOne. In addition, other websites and services may also reference or link to
not responsible for their content or for the policies or practices they apply to the
treatment of your information. We encourage you to be aware when you enter or
leave our Website, or surf the Internet, and to read the privacy statements of
each website and service that you visit. We do not endorse, screen, or approve,
and are not responsible for the privacy practices or the content of, other websites
The seriesOne Website permits users to communicate with companies and other users
posting information on our Website. We may read, collect and analyze information
transmitted between users for regulatory compliance and marketing purposes. We do
not guarantee that information provided by Website visitors or investors is accurate
or complete. seriesOne assumes no liability or responsibility for any errors or
omissions in the content of our Website.
We may at times send you e-mail communications with general marketing information.
If you prefer not to receive such marketing or promotional e-mails from us, you may
unsubscribe completely by emailing us at:
[email protected] or you may choose
to stop receiving our newsletter or marketing emails by following the unsubscribe
instructions included in these emails. However, you cannot opt out of receiving
information regarding specific offerings for which you have submitted an indication
Please note that opt-out requests may take up to one (1) week to process. Please also
note that at times we may need to send you e-mail communications that are transactional
in nature such as service or termination announcements or payment confirmations which
are communications you will not be able to opt-out of.
Accessing or Changing Your Information
You will be able to access, update and modify the information concerning your account
by visiting your profile page and editing any information you wish to change. You will
be able to change your e-mail address, password, contact information, or other login
information by visiting your account’s settings page subject to our Website policy.
If you wish to delete your account or need help modifying account information,
please contact us at
If you would like us to remove, or provide additional access to, any Personally
Identifiable Information from our database, please send a request to:
[email protected] and you
will receive a response within one (1) week.
We will retain your information for as long as your account is active or as needed
to provide you with services. We will retain and use your information as necessary
to comply with our legal obligations, provide our services, resolve disputes, and
enforce our agreements. For example, we may need to retain archival copies of your
information for legal or compliance purposes even after you have requested its deletion.
Through your account settings you will be able to set certain preferences and permissions
regarding the visibility of your information, including Non-Personally Identifiable
Information or Personally Identifiable Information, to others. You may stop or restrict
the placement of seriesOne’s cookies, Google’s cookies and third-party cookies on your
computer by adjusting your web browser preferences or a “Do Not Track” setting in your
web browser. If you do so, you may still use our Website, but this may interfere with
some of its functionality or features.
We are not responsible for removing your Personally Identifiable Information from the
lists of any third-party websites or other third party who has previously been
Social Media Widgets
Our Website includes certain social media features, such as the Facebook Follow Us
button and widgets, such as the Share this button or interactive mini-programs that
run on our Website. These features may collect your IP address, which page you are
visiting on our Website, and may set a cookie to enable the feature to function
properly. Social media features and widgets are either hosted by a third party or
hosted directly on our Website. Your interactions with these features are governed
We use reasonable efforts to secure access to Personally Identifiable Information
in our possession, but will not be liable for any failure to safeguard such information,
whether inadvertent or otherwise. Personally Identifiable Information is considered
highly confidential. [We maintain administrative, technical, and physical safeguards
for the protection of Personally Identifiable Information. With respect to administrative
safeguards, access to Personally Identifiable Information is limited to seriesOne
personnel and authorized third parties who have a legitimate need to know. We
conduct employment background checks, and we regularly train our personnel on
security protocols. With respect to technical safeguards, we utilize up-to-date
firewall protection and high-quality antivirus and anti-malware software. We perform
an ongoing risk assessment and adjust protocols. We protect the security of your
information during transmission by using Secure Sockets Layer (SSL) encryption
technology, which encrypts information you input and transmitted over the Internet.
Wherever appropriate, we obfuscate and/or encrypt information in our systems and/or
during information transfer. We also employ session timeouts. With respect to
physical safeguards, all sensitive financial information is stored in a highly
secure data centers provided by
Personally Identifiable Information is also stored with third parties who have informed
us that they also use reasonable efforts to secure access to Personally Identifiable
Information, but we shall not be held liable for the failure of any third party to
safeguard Personally Identifiable Information, whether inadvertent or otherwise.
We utilize third party service providers who may store on their server’s social
security numbers, addresses, financial information, electronic signatures, and payment
information. For your security, we display only the last four digits of your social
security number and bank account information when confirming an investment.
It is also important for you to protect against unauthorized access to your password
and to your computer. Be sure to log off the computer when finished using a shared computer.
The seriesOne Website is not intended for use by children, especially those under
eighteen (18) years of age. No one under eighteen (18) years of age is allowed to use
our Website, provide any personal information or receive our email distributions. We
do not knowingly solicit or collect Personally Identifiable Information from children
under the age of thirteen (13) or anyone under eighteen years of age. If you believe
that anyone under these ages has disclosed Personally Identifiable Information to
seriesOne, please report this to us immediately by emailing us at
We reserve the right, in our sole discretion, to change, modify, add, or remove portions
upon posting to our Website. If we make any material changes to our Website we will take
commercially reasonable efforts to notify you by email (sent to the e-mail address
specified in your account) or by means of a notice on our Website either prior to the
change becoming effective or notifying you as to when it will become effective.
and you can determine if changes have been made by checking the effective date below.
Your continued use of our Website following the posting of any modified versions of
Applicable Law and Jurisdiction
The SeriesOne Website is maintained in the United States of America. By accessing
our Website, you consent to and authorize the export of your Personally Identifiable
Information to the United States of America and its storage and use as specified
the laws of the State of Florida applicable to contracts deemed to be made within
such state, without regard to choice of law or conflict of law provisions thereof
be brought and heard either in the Florida State Courts located in the county of
Miami-Dade, Florida, or the federal district court for the Southern District of
Florida. You consent to the in person am jurisdiction and venue of such courts.
YOU HEREBY WAIVE YOUR RIGHT TO A TRIAL BY JURY WITH RESPECT TOANY CLAIM, ACTION
OR PROCEEDING, DIRECTLY OR INDIRECTLY, ARISING OUT OF, OR RELATING TO, THIS PRIVACY
POLICY TO THE FULLEST EXTENT PERMITTED BY LAW.